We collect the following types of information:

• Identity & Contact: Name, email address, mobile number, billing and shipping address
• Transaction Data: Order details, payment reference numbers
• Technical Data: IP address, browser type, device information, cookies and usage analytics

We use your personal data only for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support
• Improving our website and user experience
• Fraud detection and prevention
• Marketing communications (only with your consent)
• Legal and regulatory compliance

By placing an order or creating an account on SPARROWLOOK, you consent to the collection and use of your personal data as described in this policy. You may withdraw consent at any time by contacting us at support@sparrowlook.com.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Raise a grievance regarding how your data is handled

To exercise any of these rights, please email us at support@sparrowlook.com. We will respond within 15 working days.

We implement appropriate technical and organisational safeguards to protect your data, including:

• SSL encryption for all data transmitted through our website
• Secure payment gateway integration
• Access control mechanisms to limit internal data access
• Periodic security reviews

We retain your data only for as long as necessary to fulfil orders, comply with legal obligations (such as taxation and accounting), and resolve disputes. Once no longer needed, your data is securely deleted or anonymised.

We do not sell your data. We may share limited data with trusted third parties only to the extent necessary to deliver our services:

• Payment gateway providers (for processing transactions)
• Logistics and delivery partners (for shipping orders)
• Cloud and hosting service providers
• Legal or regulatory authorities where required by law

All third parties are contractually obligated to maintain confidentiality and process data only for specified purposes.

We use cookies to understand how visitors use our site and to improve your experience. You may disable cookies in your browser settings, though this may affect certain features of the website.

SPARROWLOOK does not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected, it will be promptly deleted.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

• Email: support@sparrowlook.com
• Brand: SPARROWLOOK
• Location: Tiruppur, Tamil Nadu, India